CMiC Cloud Status

All Systems Operational

ATLAS (enterprise.cmiccloudr12.com) Operational

System Operational

Enterprise Operational

Field Operational

Reports Operational

Business Intelligence Operational

Mobile Applications Operational

Third-Party Integrations Operational

Emails Operational

NOVA (enterprise.cmicr12.com) Operational

System Operational

Enterprise Operational

Field Operational

Reports Operational

Business Intelligence Operational

Mobile Applications Operational

Third-Party Integrations Operational

Emails Operational

Services Operational

Support Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

System Down

Resolved - This incident has been resolved.
Apr 16, 11:18 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 09:34 EDT

Investigating - We are currently investigating this issue.
Apr 16, 08:55 EDT

Apr 15, 2024

Kofax Invoices not Processing

Resolved - This incident has been resolved.
Apr 15, 21:16 EDT

Update - We will be installing a fix for this tonight and will be updating the status page accordingly after validating the fix in production.
Apr 15, 16:56 EDT

Identified - The issue has been identified and a fix is being implemented.
Apr 15, 12:27 EDT

Emergency Maintenance for Kofax Processing

Completed - The scheduled maintenance has been completed.
Apr 15, 21:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 21:00 EDT

Scheduled - We will be undergoing maintenance at 9pm EST to resolve the Kofax processing errors. We are not anticipating any outage for end users during the install. We will update the status page accordingly once the installation is in progress
Apr 15, 18:00 EDT

System Down - ATLAS

Resolved - This incident has been resolved.
Apr 15, 16:55 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 16:20 EDT

Investigating - We are currently investigating this issue.
Apr 15, 15:45 EDT

Apr 14, 2024

Routine Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 18:47 EDT

Apr 13, 2024

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

Emails and IOs Down

Resolved - This incident has been resolved.
Apr 10, 11:21 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 10:00 EDT

Update - We are continuing to work on a fix for this issue.
Apr 10, 09:55 EDT

Identified - The issue has been identified and a fix is being implemented.
Apr 10, 09:46 EDT

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

System Down - NOVA

Resolved - This incident has been resolved.
Apr 5, 10:09 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 09:18 EDT

Investigating - We are aware of and investigating authentication (login screen spinning) issues in NOVA PROD.
Sorry for the inconvenience.
Apr 5, 07:45 EDT

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.