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All Systems Operational

ATLAS (atlas.cmiccloud.com) Operational
System Operational
Enterprise Operational
Field Operational
Reports Operational
Business Intelligence Operational
Mobile Applications Operational
Third-Party Integrations Operational
Emails Operational
NOVA (nova.cmiccloud.com) Operational
System Operational
Enterprise Operational
Field Operational
Reports Operational
Business Intelligence Operational
Mobile Applications Operational
Third-Party Integrations Operational
Emails Operational
Services Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

V12-22 Patch Installation Nov 14, 2025 23:00 - Nov 16, 2025 14:00 EST

We will be undergoing scheduled maintenance on November 14th, 2025 starting at 11pm EST for Patch V12-22. Please click here to access an overview of the patch documentation. If the maintenance is completed earlier than planned, we will provide an update and release the system for use immediately.
Posted on Nov 07, 2025 - 12:12 EST
Nov 10, 2025

No incidents reported today.

Nov 9, 2025
Routine Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 4, 16:07 EST
Nov 8, 2025
Nov 7, 2025

No incidents reported.

Nov 6, 2025
NOVA - Degraded Performance
Resolved - This incident has been resolved.
Nov 6, 15:34 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 11:21 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 10:48 EST
Investigating - NOVA system is experiencing a degraded performance where some users may see slow loading of programs and/or some errors when logging into the application. We are investigating.
Nov 6, 09:25 EST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

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