Cloudflare Outage

Incident Report for CMiC Cloud

Resolved

This incident has been resolved
Posted Nov 18, 2025 - 13:10 EST

Update

NOVA is back up and running. Please clear your browser's cache and cookies.
Posted Nov 18, 2025 - 09:23 EST

Update

ATLAS was brought back to operational 10 minutes ago. We are working to get NOVA back to operational in the next 10 minutes or so.
Posted Nov 18, 2025 - 09:18 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 09:09 EST

Monitoring

Cloudflare, a leading global security provider, is having a major outage that unfortunately affects CMiC at the moment. According to their status page: https://www.cloudflarestatus.com/ the problem was identified and a fix is being implemented. We are waiting for those changes to propagate fully and CMiC should be back up once that's done.
Posted Nov 18, 2025 - 08:32 EST
This incident affected: NOVA (nova.cmiccloud.com) (System, Enterprise, Field, Reports, Business Intelligence, Mobile Applications, Third-Party Integrations) and ATLAS (atlas.cmiccloud.com) (System, Enterprise, Field, Reports, Business Intelligence, Mobile Applications, Third-Party Integrations, Emails).