ATLAS and NOVA Down

Incident Report for CMiC Cloud

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 10:08 EDT

Update

NOVA issues are being resolved. The remaining servers should be operational very soon.

Posted Oct 22, 2026 - 09:16 EDT

Update

An issue with just NOVA environment is being investigated.

Posted Oct 22, 2026 - 08:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2026 - 07:38 EDT

Investigating

We are investigating an issue with ATLAS and NOVA PROD

Posted Oct 22, 2026 - 07:09 EDT

This incident affected: NOVA (nova.cmiccloud.com) (System, Enterprise, Field, Reports, Business Intelligence, Mobile Applications, Third-Party Integrations, Emails) and ATLAS (atlas.cmiccloud.com) (System, Enterprise, Field, Reports, Business Intelligence, Mobile Applications, Third-Party Integrations, Emails).