In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2023 - 18:00 EST
Update - We wanted to reach out to inform you about a delay in the planned patch deployment for Patch 17 scheduled for this weekend. We will now be patching on December 9th, 2023.

Regrettably, we encountered unforeseen technical issues during the final stages of testing, which necessitated a delay in the release. Our team has been working tirelessly to address these challenges and ensure that the patch meets the high standards of quality and reliability that you expect from our products.

We value your continued support and look forward to providing you with an improved and optimized experience with our upcoming patch.

Dec 9, 2023 18:00 - Dec 10, 2023 18:00 EST
Scheduled - We will be undergoing scheduled maintenance on November 18th, 2023 starting at 6pm EST for patch V12-17.
Please click here to access an overview of the patch documentation.

Dec 9, 2023 18:00 - Dec 10, 2023 18:00 EST
ATLAS (enterprise.cmiccloudr12.com) Under Maintenance
System Under Maintenance
Enterprise Under Maintenance
Field Under Maintenance
Reports Under Maintenance
Business Intelligence Under Maintenance
Mobile Applications Under Maintenance
Third-Party Integrations Under Maintenance
NOVA (enterprise.cmicr12.com) Under Maintenance
System Under Maintenance
Enterprise Under Maintenance
Field Under Maintenance
Reports Under Maintenance
Business Intelligence Under Maintenance
Mobile Applications Under Maintenance
Third-Party Integrations Under Maintenance
Services Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

Unresolved incident: V12-17 Patch Installation - December 9.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Resolved - This incident has been resolved.
Dec 6, 11:43 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 08:49 EST
Investigating - Good morning. We are investigating an issue with app4 and app6 servers this morning. If you see errors, please close out your browser and start a new session.

We are also looking into an error message that users are seeing when printing reports.

Dec 6, 08:28 EST
Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.